Privacy policy
Identity & Contact Data: name, date of birth, postal address, email address, telephone number.
Account Data: username, password, enrollment details, course selections, payment history.
Verification Data: government-issued ID scans or transcripts (where required for eligibility or compliance).
Device & Browser Information: IP address, browser type and version, device identifiers, operating system.
Usage Data: pages visited, time and duration, click-through paths, course platform interactions, support inquiries.
Location Data: approximate geographic location derived from IP address (no GPS tracking).
We use cookies, web beacons, and similar technologies to enhance Site functionality and performance. See Section 4 below for details.
We process your personal data for the following purposes:
Course Enrollment & Delivery: to register you, grant access to course materials, schedule classes, and communicate course updates.
Payments & Billing: to process payments, issue invoices, handle refunds or cancellations, and prevent fraud.
Support & Communications: to respond to enquiries, provide technical or academic support, and send administrative or marketing communications (with your consent where required).
Site Improvement & Analytics: to analyse Site usage, monitor performance, and improve content, features, and user experience.
Legal & Compliance: to comply with legal obligations (e.g., tax, audit, data-protection laws) and to protect our rights.
We do not sell or rent your personal data. We may share information with:
Service Providers: payment processors, hosting providers, email-marketing platforms, learning-management systems—only to the extent necessary to perform services on our behalf.
Legal Authorities: if required by law, court order, or to protect rights, property, or safety.
Affiliates & Partners: only with your consent or where necessary to deliver a course or service you’ve requested.
All third parties are contractually bound to maintain confidentiality and security of your data.
We use cookies and tracking technologies to:
Essential Cookies: enable core Site functions (e.g., login, payment processing).
Analytical Cookies: collect anonymous usage statistics to optimize performance.
Functional Cookies: remember your preferences and settings.
Marketing Cookies: with your consent, track browsing patterns to deliver relevant offers.
You may block or delete non-essential cookies via your browser settings, but this may degrade Site functionality.
Your data may be stored or processed outside the UK / EEA (for instance, on cloud servers in the US). Whenever we transfer personal data internationally, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your rights.
We keep your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type—for instance, financial records are retained for at least six years.
Under UK GDPR (and, where applicable, the EU GDPR and CCPA), you have the right to:
Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase your data (“right to be forgotten”), subject to legal or contractual exceptions.
Restrict or object to processing in certain circumstances.
Data Portability: receive your data in a structured, commonly used format.
Withdraw Consent: if processing is based on consent.
Opt-Out of marketing communications at any time via unsubscribe links or by contacting us.
To exercise these rights, please email office@westmoorcollege.co.uk or write to our Data Protection Officer at the address below.
We implement appropriate technical and organizational measures—encryption, access controls, regular security audits—to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data-transmission method over the internet is 100% secure.
Our Site and courses are not intended for children under 13. We do not knowingly collect personal data from anyone under 13. If we become aware that we have inadvertently obtained data from a child under 13, we will delete it promptly.
We may update this Privacy Policy from time to time. We will post any changes on this page with a revised “Last updated” date and, where appropriate, notify you by email or via the Site. Your continued use after changes indicates acceptance.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Westmoor College
Data Protection Officer
1 Westmoor Road, London, UK
Email: office@westmoorcollege.co.uk
Phone: +44 20 7946 0123
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk if you believe we have breached data-protection laws.
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